Google Groups

What can you do with Google Groups

Group emailing list: Using one email address, you can communicate to an entire group of staff via email, share files, schedule meetings, group chats etc..

Manage access: to Team or Project files and Calendars.

Collaborative Inbox: This feature can be used as shared inbox or shared Team mail box as well. You can assign emails received to specific members and track. You can also label and star messages just like how you do in your Gmail.

Discussion forum: You can create an online forum to discuss a new project, new team or a new hobby. Group members can post and answer questions about the topics.

Note: All user created groups email id's will have a suffix 'internalteam' by default. Ex - Adminsupport-internalteam@tearfund.org. Please contact itsupport@tearfund.org to create an alias.

Group FAQ's | A guide on how to create a Group

Create a Group

Creating a group is easy. After you know the type of group you want to create, just fill out some basic information and you’re ready to go !! Follow the video guides below to know more..

How to create a Google Group

How to create a Google Group.mp4

Enable Collaborative inbox for Groups

How to create Collaborative inbox via Groups.mp4

What can you do with Group emailing List

Click here to see whats new in Groups

Email a group

using a single group email id.

Invite a group to a calendar event

Share documents with a group

using single group email id.

What can you do with Group(shared) mailbox

Collaborative Group Inbox

Step 1 - Create a Group & Add members.

Step 2 - Turn on Collaborative Inbox features

After you create a group, you can set it as a Collaborative Inbox or a shared inbox where you will get all messages that are being sent to the group email id.

Open Google Groups and Click the name of a group.
On the left, click Group settings.
Under Enable additional Google Groups features, select Collaborative Inbox.

Wait a few minutes for your new group to become active before sending a message to it.

Members of the Collaborative Inbox who have the correct permissions can assign conversations to each other for tracking.

For example, you could create a group for your Admin support or HR support team with the address mexico.hr@Tearfund.org. Then, add your admin staff as group members and allow people outside of your organization to send messages to the group.

When your admin staff gets a message, they can:

Assign responsibility for conversations to group members.
Set a resolved status for conversations: complete, duplicate, or no action needed
Search for conversations according to resolution status or assignee
Label or Star conversations.

Google Groups - Training & Help

Create & Collaborate with Groups

What's more with Groups

Explore Groups Tips to understand the smart way to collaborate with teams within Tearfund.